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Welcome to the Barbecue America Online Shopping Cart !
Please feel free to browse through our online store. Barbecue America is your one stop shop for personal and corporate gift giving. Our goal is to assist you in your pilgrimage for America's best barbecue and barbecue supplies.
Step 1 : Selecting a product
- Enter the shop by clicking the HOME button, above.
- Select a product category by clicking on a product category name in the left column of the screen.
- Select a product sybcategory or a product by clicking on the specific category or product.
- On each page you will have the possibility to SEARCH for a specific product. For example if you wanted to see all of our product selections with "glove" in the name this is the way to view them. Simple type the word glove in the search area and click GO.
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Step 2 : Ordering a product
- Below the product description you can enter the quantity you wish to order.
- If you want to change the order Quantity click on the default number 1, use the BACKSPACE on your keyboard to delete the number 1 and enter the quantity you want to order.
- Add the product to your shopping cart by clicking on the BUY NOW button.
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Step 3 : Using the Shopping Cart
- After pressing the BUY NOW button or the REVIEW CART button you will enter the Shopping Cart.
- Continue by clicking the CHECKOUT button or the RESUME SHOPPING button, do not use the back or forward button in your browser !
- To change the quantity of an item in the cart, click in the quantity field, use BACKSPACE on your keyboard and enter the correct order quantity click RE-TOTAL.
- To delete an item click on the button X in the quantity column.
- If you have a discount code place it in the area indicate and click RE-TOTAL before proceeding. This code is only activated with this process. We send out discount codes to our customers past customers as a thank-you for doing business with us. Only valid discount codes will be recognized.
- To purchase more products click on the RESUME SHOPPING button.
- When you are finishing shopping, proceed to the checkout process by clicking on the CHECKOUT button.
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Step 4 : Checking Out
- If you already have an account with us click on the ACCOUNT HOLDERS button:
- Enter your username
- Enter your password
- Continue by clicking on the CONTINUE button
- If you do not have an account with us click on the NON-ACCOUNT HOLDERS button:
- Enter a username and a password to make future on-line purchases faster, this option is required and will save you a lot of time the next time you would like to purchase one of our products.
- Enter the billing address (fields marked with an asterisk are required)
- If the shipping adress is different from the billing address, complete the shipping address fields
- Enter your Credit Card Information (fields marked with an asterisk are required)
- Continue by clicking on the CONTINUE button
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Step 5 : Sending Your Order
- Review your order information carefully.
- Enter any comments you may have for us, about special shipping arrangements, or just comments about you buying experience on our web site.
- If everything looks ok, press SEND to send the order to us.
- Account holders will also be given the opportunity to edit their account information by pressing the EDIT ACCOUNT INFO button:
- Make any desired changes to your account information
- When you are finished press the SAVE CHANGES button to save the changes to our database and return to the checkout page
- Press the DON'T SAVE CHANGES button to abandon any changes you have made
- Continue by clicking on the CONTINUE button
- The shopping cart produces a receipt for your convenience, to print the receipt click on the print button on your browser.
- You will also receive a receipt via email if you have provided a valid email address.
SHIPPING AND HANDLING
WE CURRENTLY SHIP ONLY WITHIN THE CONTINENTAL U.S.
All orders are shipped UPS ground, best way unless otherwise noted. Please allow 5-7 business days for regular delivery. Returns and refunds are subject to a 20% restocking charge and must be returned in original condition in the same packaging as shipped. All returns require an RMA number from our shipping agent Barber International Inc. You may contact a Representative at 800-864-6194 or customerservice@barbour-int.com. Thank you for your business. Barbecue America.
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©2004 BBQ America, All Rights Reserved
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